About this Policy
Information, Collection And Use
We gather two basic types of information through the Website: (i) "Personal Information," that is information from which an individual can be identified, and (ii) "Aggregate Information," that is information from which an individual cannot be identified(collectively "Information").
The Website collects basic Personal Information required to service your requests, including:
- Contact details such as name, mailing address, email, phone number & RERA ID.
- Information You provide to Us to receive technical assistance or during customer service interactions.
This information is gathered when Youregister yourself with Us (online/offline)to avail our services or when you submit your information to get in touch with Us.Users may, however, visit our Site anonymously.WhenYou browse our Website, We also use "cookies" or bits of tracking data to gather information about your preferences. This includes your internet service provider's address and your clicks and activity on our Website.
We have the ability to track usage of our Website – including the server from which the Website was visited. This Aggregate Information is not used to track information about individuals, but is used on an aggregate level to customize our Website, improve the online experience and plan advertising and promotions.
When You visit the Website,Plinthstone REMA and the third parties with whom Plinthstone REMA has contracted to provide services (if any)may collect anonymous information from three sources: Server Log Files, Cookies, and Pixel Tags.
Cookies: Cookies are data that a web server transfers to an individual's computer for record keeping purposes. Cookies are an industry standard used by most websites, and help facilitate users' ongoing access to and use of a particular website. Cookies do not cause damage to the computer system or files, and only the website that transfers a particular cookie to the computer system can read, modify or delete such cookie.
Please note that cookies don’t allow us to gain control of your computer in any way. They are strictly used to monitor which pages you find useful and which you do not so that we can provide a better experience for you.
Pixel Tags: The Website may use so-called "pixel tags," "web beacons," "clear GIFs" or similar means (collectively, "Pixel Tags") to compile aggregate statistics about Website usage and response rates. Pixel Tags enables Plinthstone REMA to maintain a count of the Users who have visited certain pages of the Website. When used in HTML-formatted email messages, Pixel Tags can tell the sender whether and as to when the email was opened and read by the receiver of the e-mail.
HOW WE USE COLLECTED INFORMATION
We respect that You do not want your Personal Information to be shared with other companies. Therefore, the information which You provide will only be used for specific intended purposes and to provide services to You.
We may use Your information for any of the following purposes:
- Create and manage Your account.
- Verify Your identity and entitlement to services.
- To track the User’s entries, submissions, views etc.
- Provide and improve customer service.
- Personalize User experience and to create new features, promotions, contests, functionality, and services.
- Send periodic emails.
- Secure our systems and applications.
- Notify you of updates to the website
- Enforce our legal rights or comply with legal requirements.
In addition, we may use your Information for the following:
Marketing: Plinthstone REMA encourages Users to contact Us with questions and comments. Personal Information may be used by Plinthstone REMA in order to respond to the respective User’s questions and comments, verify your identity and entitlement to products or services, when You contact Us or access our services. We may also use your Information to provide You with advertisements, promotions and information about products and services tailored to You and your needs. Contact details, including phone numbers and email addresses, may be used to contact You.If You do not want us to use your information in this way, You can choose not to give your permission on the webpages and/or forms with which we collect your information by unsubscribing from promotion emails or unchecking a box where applicable.
Critical Communications: Plinthstone REMA may from time to time and as may be necessary, use Your Personal Information to send emails consisting of important information regarding the Website, your transactions, or for notifying any amendments or modifications to the terms, conditions, and policies of Plinthstone REMA with respect to use of this Website ("Critical Emails"). Since Critical Emails would consist of important information You shall not have the option of not receiving Critical Emails.
Plinthstone REMA may use other companies, including but not limited to its corporate affiliates, only to the extent the same is required to provide joint services or certain services to us or on our behalf and help us to operate our business. We do not share, rent or sell your information with any other company.We may disclose your information to the following entities:
- Affiliates:Plinthstone REMA family of companies. Your information may be shared among our affiliates.
- Business Partners & Service Providers: We may also share your information with trusted business partners and companies that provide services for or on behalf of us to You. These entities may use your information to provide You with services You request, promotional materials, advertisements and other materials.These entities are limited in their ability to use your information for purposes other than providing services for us and are required by contract to use any information we share with them only to perform services to us or on our behalf and to protect the confidentiality of your Personal Information.
- Other Parties When Required by Law or as Necessary to Protect Our Services: There may be instances when we disclose your information to other parties:
- to comply with the law or respond to compulsory legal process;
- to verify or enforce compliance with the policies governing our Website and services; and
- to protect the rights, property, or safety of PlinthstoneREMA, or any of our respective affiliates, business partners, or customers.
- Other Parties in connection with Corporate Transactions: We may disclose your information with advertisers and investors for the purpose of conducting general business analysis . We may also share your information as part of a merger or transfer, or in the event of a bankruptcy to third parties.
We ensure that the parties with whom we shall be sharing your Personal Information shall maintain the same level of data protection and security as adhered by Us.
Social Media (Features) And Widgets:
How We Protect Your Information
We strive to ensure the security, integrity and privacy of User’s Personal Information and to protect User’s Personal Information against unauthorized access or unauthorized alteration, disclosure or destruction. For this purpose, the stringent security measures are adopted to protect the loss, misuse, and alteration of the information under our control.In addition to technical safeguards, Wealso adopt internal reviews of the data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where We store User’s personal data. However, Weshall not be responsible for any breach of security or for any actions of any third parties that receive User’s Personal Information. Notwithstanding anything contained in this Policy or elsewhere, We shall not be held responsible for any loss, damage or misuse of User’s Personal Information, if such loss, damage or misuse is attributable to a Force Majeure Event.
You understand and accept that no data transmission over the Internet can be guaranteed to be completely secure. We cannot ensure or warrant the security of any information that You transmit to Us and if You do so, it will be at your own risk.
Managing Your Information
We retain your information for as long as your account is active or as need to be to provide You any services. We also retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements. We store your information for as long as is necessary for the purpose for which we collect it.
Policy for Children
We do not knowingly solicit information from or market to children under the age of 18. If you become aware of any data we have collected from children under age 18, you can contact us using the information provided below.
The User can choose not to provide any information to Us. In such a case, the User may not be able to use the whole or the part of the Website or any of our services. The User may at any time add, change or update his information provided to Us. We will keep a copy of the prior version in our records.
In case any dispute arises between a User and Plinthstone REMA arising out of use of the Website, in connection with the validity, interpretation, implementation or alleged breach of any provision of these privacy policies, the dispute shall be referred to a sole Arbitrator who shall be mutually appointed by the User and Plinthstone REMA. Decision of the Arbitrator shall be final and binding on both the Parties to the dispute. The place of arbitration shall be Mumbai. The Arbitration & Conciliation Act, 1996, shall govern the arbitration proceedings.
Plinthstone REMA Private Limited
802-A, Grande Palladium, 175 CST Road, Kolivery Village, Kalina, Santacruz East
Mumbai – 400 098
Note that despite any removal of or change to Personal Information requested there may also be residual information that will remain withinPlinthstoneREMA’s databases and other records, which will not be removed or changed.
The accuracy and confidentiality of your Personal Information is entirely your responsibility. We are not responsible for personal data transmitted to a third party as a result of an incorrect email address provided to us.
Confidentiality and Security: We make all User information accessible to our employees, agents or partners and third parties only on a need-to-know basis, and bind all such employees to strict confidentiality obligations. Notwithstanding the above, we are not responsible for the confidentiality, security or distribution of your Personal Information by our partners and third parties outside the scope of our agreement with such partners and third parties. Further, We shall not be responsible for any breach of security or for any actions of any third parties or events that are beyond the reasonable control of Plinthstone REMA including, acts of government, computer hacking, unauthorized access to computer data and storage device, computer crashes, breach of security and encryption, poor quality of Internet service or telephone service of the User etc.
This Website complies fully with all the applicable and relevant laws of India. We may disclose all or part of Your personal details in response to a request from the law enforcement authorities or in a case of bona fide requirement to prevent an imminent breach of any applicable law for the time being in force in India.
Grievance Redressal Officer: If You have any questions or suggestions or wish to make a complaint You can contact us at;or write to Us at the following address:
For any grievances kindly contact at:
Plinthstone REMA Private Limited
802-A, Grande Palladium, 175 CST Road, Kolivery Village, Kalina, Santacruz East
Mumbai – 400 098.